Are you prepared for Black week and Christmas ?
What do you as a package pickup service agent think when you think about the handling that follows Black Friday, Christmas shopping and similar sales peaks? Do you think chaos on shelves and floors, long queues with impatient customers and stressed employees? In that case, you have every reason to review the furnishings in your storage room – maybe by using the points below.
Having a high and even level of work is the dream for all companies. However, the reality of the stores and stations that also run a click and collect or pickup service may be partly different. There, that part of the business may be running low for months at a time, and then explode and demand extraordinary efforts during the short periods when e-commerce peaks. So, how to prepare for that?
Manage your time
The best preparation is to look at the premises where the parcels are stored. In addition to being close to the counter (the shorter the distance the faster the movements), it should be easy to receive new deliveries from the package distributors. Of course, you also need to have a good system that makes it easy to find the right package. All to facilitate the handling itself, which in turn saves time and reduces the stress for employees when the queue of parcel customers is long.
Optimize the storage area
Looking at the furnishing can also make a big difference. For the sake of capacity, it is best to cover your storage room walls with floor-to-ceiling shelves. If you choose a flexible shelf system, you can take full advantage of the room's space and easily build around obstacles like tubes and ventilation pipes. Mix is such a system and offers countless possibilities for variation. Since the sections are available in different heights, widths and depths, you can easily optimize the surface and maximize the number of shelves.
Extra shelves on wheels
Are your shelves not enough? Is there a risk of chaos? Shelf trolleys and picking trolleys can fulfill many practical functions in your warehouse all year round. If you have one, it may be a good idea to "borrow" it to accommodate extra packages for a limited time. Roll it into the storage room and fill the shelves while the rush is at its peak, and let the trolley return to its normal function afterwards.
Boost your working environment
How are the packages moved from the truck to the storage room and further up the shelves? Heavy lifting should always be avoided, but the importance of good ergonomics is of course even greater when the number of packages is multiplied. Fortunately, there are transport and lifting trolleys for almost every type of package, regardless of size. A folding shelf trolley with two shelves can hold many small packages and when the top shelf is folded down, it is also possible to transport large goods that otherwise would not fit. Flexible, simple – and ergonomic.